KINSOLVING Investigations
Frequently Asked Questions

Questions about Searching

Can I search on my own?
Why does searching have to cost money?
What alternatives for a paid search are there?
What does a birthmother really hope to accomplish by searching?
What does an adoptee really hope to accomplish by searching?
Are you ready to search?
If you are ready to search, are you ready to find?

Can I search on my own?

You can and a majority of triads do. A very few succeed. Most triads "hit brick walls" or simply do not know what to do.

Some will eventually join search support groups, or find a good soul who can make suggestions about what the next steps are for more or better information. Most search organizations really believe a person should do everything they can on their own. So do we.

When someone contacts us after searching for 30 days or 20 years, they have come to realize that searching is not as easy as some would have you believe. Those clients are bound to be very realistic about what is involved in searching, and the amount of time a search can take.

We appreciate that kind of insight. It makes our job a lot easier.

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Why does searching have to cost money?

When state legislators and adoption agencies refuse to give you a copy of your records and the current whereabouts of your missing family member, with no cost to you, that leaves adoption triads with one choice: search for the facts.

No matter which road is chosen to accomplish that, time, expenses and emotions are involved.

When traveling or visiting a strange place, we sometimes choose to hire a guide. The same is true with a lawyer or a real estate agent. We can choose to travel, represent ourselves, or look for a home on our own. Or we can commission someone with a reputation for success, experience and expertise.

The same is true for hiring a professional searcher. The expectation is that you are paying for expertise, the experience and ability to search successfully.

Like every other profession, there are expenses incurred to be in business as a Private Investigator. Licenses, insurance, bonds, annual subscriptions to organizations open only to licensed professionals, fees for services by those organizations, as well as the general office, website and personnel expenses.

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What alternatives for a paid search are there?

Some agencies require months of writing letters through their office, and/or that both parties spend x-number of hours in therapy, at the expense of the parties who want a reunion. The caseworker then decides IF and when a reunion will actually take place.

Others choose to hire unlicensed individuals, organizations, or a Private Investigator without adoption search experience. All of them want to be paid up-front.

They offer no contractual guarantees of success, or that there will not be "additional costs." Nor do they guarantee in a written contract that the search will be completed. Few of those search results are fruitful.

In spite of all that, when a search becomes a priority, or when frustration and stress propel an individual to do something, that something frequently becomes very expensive and more frustrating for the reasons stated above.

For those who want guarantees of a fixed search fee without any "additional costs" and a fee that is payable only AFTER a search is successfully completed -- as well as having complete control of that information with the freedom to make their own choices about contact, Kinsolving Investigations' written contract does it all.

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What does a birthmother really hope to accomplish by searching?

Searching, for the greatest majority of birth mothers, is primarily about wanting to give her child the missing information about his/her first families' background including genetic and medical information that non-adopteds take for granted.

It's about knowing a child lost to adoption is alive and well, or deceased - and hopefully having at least a photograph.

It's about reassuring the adoptee that he/she was never forgotten, and that the bond in gestation fostered an enduring love.

It's about closure for the most traumatic loss experience in her life - and adoptees should know that 99.1% of birth mothers were coerced into relinquishment by parents, preachers, lawyers or an adoption agency.

A majority of birthmothers crave hearing their child's voice, and hope that long-awaited hug happens. They may hope for a face-to-face reunion and a relationship, but IF that happens it's a bonus.

Only 1.5% of birthmothers will provide background information and, for whatever their reasons, choose to go no further.

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What does an adoptee really hope to accomplish by searching?

For adoptees searching may be fixed in "only" wanting medical and genetic background information, but soon most of them inevitably want to fill the "Black Hole" of not knowing their how they came to be and what their heritage is.

They want to know who they look like, to hear mother's voice again, to learn who in the family has similar personality traits, what the truth about relinquishment really was and whether they were ever forgotten.

Adoptees may not have considered they have siblings. They often want information about their birth fathers too, even if not in the beginning.

In short, adoptees that search have a mission: a quest for learning more about themselves.

Like the majority of birthmothers, fathers and siblings, most adoptees would like to reunite, if only once. If, after phone calls, letters and/or a physical reunion, a healthy relationship evolves, that's a bonus.

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Are you ready to search?

Ask yourself this question: "Is this a PRIORITY in my life?"

If the answer is no, you need not go any further.

If it is a priority, where does it rank among the others you have? For example, is it more important than a vacation, a new car or a large screen tv?

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If you are ready to search, are you ready to find?

It's vitally important that anyone ready to search keeps in mind that in spite of the bond created in gestation, there are two realities.

First, you are coming together as strangers. Adoptees are adults, not infants. Birthmothers and fathers are no longer teenagers or young adults struggling to forge their way into adulthood.

Secondly, stay real. "The fastest vehicle for encountering disappointment is to harbor unrealistic expectations."

Making contact is about discovering facts, whatever those facts might be.

A wise triad will hope for the best, and prepare for the worst. He/she will know that once the search is completed, no one can ever take away that information again.

You will know who your child, birthmother or siblings are, where they are, and a great deal more than you did before searching.

You will never again have to wonder where or who that someone is.

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Will Kinsolving make the contact for me?

Kinsolving is commissioned only to find facts, and does NOT act as an intermediary.

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How will I know how to make contact?

Almost everyone has in mind before they ever begin to search what they will do when they find. The reality is that those plans are often forgotten once the identifying information is known.

For one thing there is a period of shock that the ˜not knowing" is finally over when in your hands are the illusive keys of a lifetime.

You also don't know what the life situation of the other person is. He/she may be married, live alone, or have/have not told spouses or children about you. Until you do know at least some basic facts about the person, it is advisable to give yourself time to think through how you will make contact.

We will discuss with our clients at length the do's and don'ts of contact when such advice is requested. We cannot, nor do we pretend to tell anyone what they have to do or how. That choice should be yours and yours alone.

Above all we strongly recommend before doing anything, sleep on it!

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What if I am rejected? Do I get a refund?

Rejection is a possibility that everyone should consider and be prepared to accept.

No one can guarantee an open-arms reception when making contact, although it does happen.

For some there will be shock and a need to absorb that this has finally happened. For others the timing might be wrong due to a life crisis, which does not necessarily mean the door is forever closed.

Some will need time to muster the courage to tell their families, spouses and/or children.

A small percentage will claim no interest at all, although they may or may not change their minds weeks, months or years later.

As much as we would like to be able to assure you that the other person will be favorable to a reunion, that is not always the case. That said, statistics ARE in your favor.

There are no refunds for a completed search. Conducting a search is not about relationships. It is about finding facts, and you will indeed have the information for which you commissioned Kinsolving Investigations (the current name, address, phone number if possible) as well as information about the person you were seeking.

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What if I find on my own after signing the contract?

Kinsolving understands that matches occur on registries and that unexpected contacts are made. The timing of these events is not under anyone's control. We wish everyone could be matched on a registry.

If a client's search is completed by any means, he/she is required to notify Kinsolving in writing with proof of the contact information so that the Contract may be cancelled.

There is one EXCEPTION to the above --
Such written cancellation must be received BEFORE being notified by Kinsolving Investigations that your case has been completed.

Once a search completion notification is issued, an active Contract CANNOT be cancelled as the agreement has been fulfilled by our agency. At that point, the client is obligated to complete his/her part of the contract by tendering payment.

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What are the obligations of a signed contract?

A signed contract is a legal and binding agreement between Kinsolving Investigation and the client.

Briefly, the commitments and responsibilities are:

KINSOLVING IS OBLIGATED TO...
•  Begin work on the search immediately following the three-day grace period without a deposit or fee.
• Do everything possible to complete the search in a timely manner.
• Adding on "extra costs" beyond the contractual fee amount is strictly prohibited.
• Notify the client by email when the search is successfully completed.
• Provide the client with the all the information resulting from the search within 48-72 hours of the full payment having been processed, meaning posted by the bank.

Once a search has been completed, payment is received, and the identifying information has been conveyed to the client, Kinsolving will have fulfilled its terms of the contract as well as its obligation to the client.

KINSOLVING CLIENTS ARE OBLIGATED TO...
• Provide all the necessary documents available and information known as requested by Kinsolving Investigations.
• Cancel the Contract in writing BEFORE notification is made that the search has been completed.
• Honor the agreement for payment to Kinsolving for (1) the work that you contracted us to do on your behalf, and (2) within the prescribed time as specified in the signed contract.
• Understand and accept fully the consequences of a breach of contract should that occur.

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Does Kinsolving accept personal checks or credit cards?

Kinsolving does NOT accept personal checks or credit cards.

All funds mailed MUST be Certified.

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Does Kinsolving have a Payment Plan?

Under special circumstances payments are acceptable; however, this can only be determined on an individual basis. If this is something you need, please call us.

There are several Payment Plans available and, once one is chosen, it will become a binding part of the Contract.

Please remember that it takes 48 to 72 hours for payment transactions to be posted. It is only after the full payment has been received, and posted, that the search information will be promptly conveyed to the client by Kinsolving.

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